Charlesrose

Terms and Conditions for Collins Street Offer

This offer is valid for polishing and/or plating of one ring per customer only.

Charles Rose Jewellers will make every effort to contact the customer upon completion of this service, and is not to be held responsible for articles left for more than 30-days after notification is given to the customer.

Charles Rose Jewellers expects this service to be completed within 10 business days, however makes no guarantees or promises regarding the length of servicing time.
Due to the nature of our service, and depending on demand, only general timelines can be provided. However we will do our best to inform the customer of any changes to the originally forecast timeline.

If, in the judgement of Charles Rose Jewellers, the presented ring is deemed to not be in a fit state to fully benefit from this service, then Charles Rose Jewellers has the right to withdraw this offer.
In this circumstance, the promotional card can be redeemed for a store credit of $60, valid until 31 March 2019.

CR may withdraw this offer with no cause.
In this circumstance, the promotional card can be redeemed for a store credit of $60, valid until 31 March 2019.

Once the service has begun, Charles Rose Jewellers is unable to process any requests for a cancellation or issue a refund, regardless of any unforeseen circumstances that may arise.

Other services may also be recommended based on the condition or age of the ring. Customers will be under no obligation to pursue these services.

Payment in full is expected upon collection.

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